Cuisinart ICE-50BC Supreme Ice Cream Maker
by Cuisinart
|
List Price: Our Price: $254.59 You Save: $144.41 (36%) Availability: Usually ships in 1-2 business days Buy Used: from $200.00 (click here) Category: Kitchen See more product details |
|---|
Kitchen and Housewares Reviews of Cuisinart ICE-50BC Supreme Ice Cream Maker
Customer Review: Broken out of the box and "Out of Warranty" on first Day?
Summary: 1 Stars
I received my unit as a present. The electric conection of the motor arm was damaged when I opend the box. The connection is held in place with three bent metal tabs and one of them had broken off and the connector had slid into the motor arm and could no longer be attached. When I called Cuisinart, they said that the unit was "Out of Warranty". I asked if that meant the unit was more than three years old (bear in mind I thought I was buying a "new" unit), and they said yes it was more than three years old based on the serial number.
Cuisinart indicated that I should send in a copy of my order and they might still honor the warranty. I said no thanks and returned the unit. Three years (at least) in a warehouse is not a product that I consider "new"... especially since it contains chemicals that degrade over time.
Caveat Emptor. Buyer beware.
Customer Review: I got a lemon & Cuisinart won't make good
Summary: 2 Stars
I had this item 2 weeks when I found the small paddle broken. Because it makes wonderful ice cream easily, I wanted to get a replacement paddle and keep the ice cream maker. Cuisinart said they would replace the paddle, but they don't do it. The item has been sitting on my counter for weeks, and I cannot use it. Finally, I ordered four paddles and paid for them myself. If you buy this item, be sure to buy extra paddles. They are very fragile. No one touched the machine but me, and I followed the directions religiously.
8-30-06 Cuisinart still cannot supply the replacement paddle for the defective one on the machine I purchased. I have tried to purchase them on my credit card and they also promised to send me free replacement paddles. I have received nothing!! It has been 2 and a half months since I first requested a replacement from Cuisinart, and 1 month since I tried to buy a replacement paddle. I cannot use the ice cream maker. I would never purchase another Cuisinart product again. They have no customer service. I am forced to return the ice cream maker because Cuisinart cannot supply replacement parts. And they told me I was a "First Priority" when the paddles came in.
Today is September 5th and I finally got a replacement paddle. My first request for a replacement paddle was the end of June.) We finally will have ice cream. I tried to make arrangements to return the machine and that seemed to make Cuisinart send the paddles. Tonight it will be a delicious fat-free, sugar-free strawberry. (Skim milk, Splenda, and frozen strawberries run thru the blender first.) I am in heaven!!!!!!!!! If it weren't for the terrible time Cuisinart gave me, I would have given this item 5 stars. As it is, I cannot give more than two or three. Cuisinart stinks in Customer service, but the machine makes delicious, easy, soft-serve ice cream.
Customer Review: Wonderful machine
Summary: 5 Stars
Why this ice cream maker is worth the price tag: 1) No need to store quantities of salt in your pantry. 2) No need to store sacks of ice in your freezer. 3) No need to pre-chill a tub in your freezer. 4) Assembly is simple. 5) Parts have strength, do not seem flimsy. 6) Parts requiring washing are easily washed and popped back into the machine. 7) The manual is comprehendible and offers good recipes. 8) I've experimented with low-fat recipes only and they work beautifully.
Things worth knowing: after mixing the ingredients, it will take, on the average, 45 minutes to freeze in the machine, after which it will be more like soft serve. You will need to freeze it for an hour or so to get the harder texture. And, you will have to let it sit at room temperature 10 minutes if it's been in the freezer any longer than that. It makes noise, getting louder as it gets toward the end of the cycle and is pushing against the thickening mass; however, leave it behind a closed door and you don't hear it. Also, the generator has to be level for a while to work, so you can't use it immediately after unpackaging it. Perhaps let it sit a couple of days before attempting it.
Customer Review: LOVE IT LOVE IT LOVE IT !!!!
Summary: 5 Stars
I ordered this ice cream maker after reading all the reviews and checking prices other places, and I made a very good investment in this ice ceam maker. We have had it a few days and all ready made several different kinds of ice cream and they were all excellant. Very easy to use, easy to clean, I LOVE THIS MACHINE.
A little pricey but WELL WORTH THE MONEY !!!!
Customer Review: Great machine which is a little loud
Summary: 5 Stars
Ah, now this is a great appliance to have in the kitchen. It looks great and is nice and compact, easily able to be stored anywhere. With a compressor it makes things a whole lot easier, although I must confess that I have never used the old turn and crank or rock salt and ice machines.
I whipped up a quick Mango Sorbet and it turned out great. I did have to set the timer for 50 minutes and then still had to place it in the freezer to harden up some, but having such yummy sorbet that quick is just amazing.
Two issues to address. The noise. The first forty minutes isn't so bad as it sounds no louder than if you were to have your dishwasher on. After that, though, as the ice cream thickens up the motor starts to make a bit more noise as it begins to meet resistance. But this still is not too loud. I was in the other room watching television and had no problem hearing the tv. Granted, you wouldn't want to be making the ice cream in the same room that you plan to entertain guests. The second item is from a previous reviewer who said that as his ice cream thickened up he thought his machine was going to burn the motor out so he returned it. Now I haven't run into this situation, but the manual does say that if it did thicken enough to stress the motor then it would turn itself off, so this shouldn't be a worry.
All in all, I would recommend this to anyone. A great price here on amazon especially if you want to be able to make homemade ice cream.
** After use a few more times I have noticed that it does indeed get louder right from the get go the more you use. Was trying to watch a movie and had to move the machine to my room. Because of this, drops rating a little more, although it does make great ice cream. Try the Vanilla Bean Ice Cream in the book, absolutely amazing and I made it with fat free milk!!**
4.75 stars.