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Kitchen and Housewares Reviews of Cuisinart KUA-17 1-3/4-Quart Cordless Automatic Electric KettleCustomer Review: Great while it works Summary: 2 StarsThe Cuisinart is a great kettle while it works. We have two homes and this kettle at each home. The first gave out after about a year and the second in about two years. We bought this banking on the Cuisinart brand, but we won't buy another Cuisinart product after our experience with this one (or two).
Customer Review: poorly designed electrical contacts Summary: 1 StarsI used to love this kettle. I've had this kettle for over four years now and it has developed the same problem as some of the people who gave it one-star reviews. The electrical contacts have degraded over the past few months and today I couldn't get it to turn on at all no matter how many times I twisted it around on its base.
I've cleaned the contacts twice in the past few months to no avail. Maybe an improvement for all of a day each time.
Looking inside the base, I can see why the contacts die -- they don't grip the metal ring & spike at all, but rather the ring and spike just rest on loosely sprung metal. Wish I'd thought to inspect that before buying it.
There's no excuse for such a bad design. Were they hoping for a repeat buy? Not going to happen!
Customer Review: Kettle is the Bomb! Summary: 5 StarsThis Kettle works perfect. It is much faster than stovetop and all features work as advertised. What else is there to be said! 5 STARS!
Customer Review: Outstanding Summary: 5 StarsThis tea kettle is simply devine to use - no cords in the way - no waiting for water to boil - just let it sit on your kitchen counter and it's all automatic. Looks beautiful, as well. I've purchased many as gifts and have one at home and one on the boat. Thanks Cuisinart for this product.
Customer Review: Third Time Isn't the Charm After All Summary: 5 StarsFor less than sixteen months this kettle worked like a charm. Unfortunately, the kettle just suddenly stopped working, and had to be replaced. Given the other reviews indicating a pattern here, we didn't choose to go with another Cuisinart.
When we received an electric kettle as a wedding present 37 years ago, I couldn't see the point, but quickly learned the error of my ways. It's unbelievably handy to have at hand, even in this day of microwave ovens. Nothing is better, in my experience, for making a great cup or pot of tea; and that alone would be reason enough to have one.
This kettle seemed to have everything I wanted in an electric kettle, and more! Cuisinart seemed to have avoided all the design flaws that caused our earlier kettles to bite the dust, but apparently didn't succeed.
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